Fix: DroidX won’t show characters in a text / SMS message

If you own a DroidX then this might happen to you with the current implementation of the Moto/Google software; when you’re typing a text message, the screen will either not update, appear incorrect or if you’re typing away and the on-screen keyboard goes away.

Having tried the official method of going through Verizon support which resulted in a new (refurbed) phone, only 3 weeks later for the same issue to recur, I realised this must be something else. The good news it is, and is easily fixed!

From your DroidX home screen….

  • Go to Settings > Applications > Manage Applications
  • Click on “All Applications”
  • Find “Multi-touch keyboard”
  • On the next screen, under the “Storage” section, click “Clear Data”
  • That should resolve the issue seen.



4 thoughts on “Fix: DroidX won’t show characters in a text / SMS message

  1. Thank you for this. I am scared tho because it says all this application’s data will be deleted permanently. this includes all files, setting, accounts, databases and so on.

  2. Cathy – this is a generic, one-size-fits-all message. So long as you have followed the steps I mention then deleting the cache for your keyboard will not wipe your apps, passwords, etc.

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